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Dysfunctional Customer Behavior, Employee stress, and Employee Turnover: The Moderating Effects of Employee Embeddedness and Cultural Value Orientation
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- Dysfunctional Customer Behavior, Employee stress, and Employee Turnover: The Moderating Effects of Employee Embeddedness and Cultural Value Orientation
- 저자
- 공태식
- 발행일
- 2018-06-22
- 학회명
- AMA SERVSIG International Service Research Conference
- 개최지
- IÉSEG School of Management, Paris-La Défense Campus, Paris, France