품질경영학회 50주년 특별호: 품질경영 분야 연구 리뷰

Review on the TQM Literature appeared in KSQM

초록

Purpose: This paper reviews the papers on TQM issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of TQM issues for several categories. Methods: We divide all of TQM issues into 6 categories: ISO system, quality assurance, quality management theory, empirical study on quality management, quality awards, and quality management etc. Results: Dividing all of papers on TQM published in KSQM for 50 years into 6 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve TQM theories and applications in manufacturing and service industries.

키워드

TQMISOQANational Quality Award
제목
품질경영학회 50주년 특별호: 품질경영 분야 연구 리뷰
제목 (타언어)
Review on the TQM Literature appeared in KSQM
저자
정규석신완선백동현주용준
DOI
10.7469/JKSQM.2016.44.1.043
발행일
2016-03
저널명
품질경영학회지
44
1
페이지
43 ~ 60