포털 뉴스 플랫폼의 공감 경험디자인에 관한 연구

초록

Today, we usually check the daily news on the portal platform by personal devices. The role of Portal platform is the connecting and spreading each news of media, in a neutral position, rather than to provide content in specific frame of the media. Therefore, it makes users(readers) can select and accept news which information is the variety point of view than when we read news via newspapers. In addition, it perform discussion and expression personal opinion freely because the place where most users gather without age, region and favorite daily press. Experience of empathy is to communicate on the interface and accept news contents in whole process of this. In particular, news that passing our lives in the objective and rational point of view will be difficult to confirm the performance and the reaction of users without empathy in the consumption process of news. Thus, the elements of experience for empathy would be an important role more than anything else in the portal platform of news. In this study, it performed two large parts. Initially as a study of the process of the current status and changes about news media and user behavior, and the role and meaning for portal platforms of news which is in the center of all changes of these. Secondly, this study derive the concept and characteristics of experience design of empathy on portal platforms of news through theory and case studies of empathy. As a result, in this study defined experience of the empathy as readers and providers able to influence substantially on society and culture, and it consist the three characteristics ‘the active sense of coexistence, the proximity sense of physical things, and the re-experience of psychological’.

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