Me, like Chanel: Examining antecedents and consequences of consumers’ luxury brand engagement on Instagram

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초록

This study investigates the key antecedents and outcomes of consumer–brand engagement (CBE) in the context of luxury brands on social media. Based on data collected from 547 nonstudents—specifically, young consumers who followed luxury brands on Instagram—the results reveal that predicting variables (consumer involvement, need for status signaling, and brand self-expressiveness) have a differing effect on CBE dimensions (cognitive processing, affection, and activation) and brand outcomes (brand attitude, brand usage intention, and self–brand connection). The study provides valuable managerial and academic implications and suggestions for future research.

키워드

SELF-EXPRESSIVE BRANDSCUSTOMER ENGAGEMENTINVOLVEMENTOUTCOMESPRODUCTMILLENNIALSCONNECTIONMOTIVATIONATTITUDESDRIVERS
제목
Me, like Chanel: Examining antecedents and consequences of consumers’ luxury brand engagement on Instagram
저자
Choi, Tae RangKwon, EunseonMa, Liang
DOI
10.1080/10641734.2023.2236176
발행일
2024-01
유형
정기 학술지(Review)
저널명
Journal of Current Issues and Research in Advertising
45
1
페이지
1 ~ 21