종업원이 인식하는 ESG 경영성과가 직무만족과 조직충성에 미치는 영향에 관한 연구

초록

[Purpose]This study aims to develop a model and measurement indicators to analyze the impact of a company’s ESG management performance perceived by employees on the performance of members of the organization (job satisfaction, organizational loyalty), and to present implications for ESG risk management based on the analysis results. [Methodology]Based on previous literature, a research model 1 was designed to develop ESG performance indicators (Environmental performance：eco－friendly management, eco－friendly products/Social performance：employment security, discrimination awareness, win－win management, philanthropy/Governance performance：ethical management, decision－making), and a research model 2 was designed to measure the mediating effect of Job satisfaction on Organizational loyalty and to analyze the difference in ESG performance according to company size. A survey was conducted on 1,000 employees for the analysis of the research models. [Findings]All indicators of Governance performance were found to have a significant effect on all Environmental performance. On the other hand, among Social performances, employment security and discrimination perception were found to have a slight influence on Governance performance. Job satisfaction was found to be significantly affected by eco－friendly products, discrimination perception, and win－win management. Job satisfaction was found to be completely mediated between ethical management, decision－making, eco－friendly products and Organizational loyalty, and partial mediation between discrimination and win－win management and Organizational loyalty. Although there were differences in most ESG performance depending on the size of the company, employment security and discrimination perception showed that the smaller the company size, the more positive the performance was. [Policy Implications]This study has academic contributions to the subject and method of the study, as well as the development of models and measurement indicators to analyze the impact of ESG management performance on the performance of organizational members. It also has practical significance in that it reveals which of the ESG performance factors affects the performance of organizational members.

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