공공기관 로고 디자인에 나타난 귀여움 속성이 공공기관 평가에 미치는 영향: 관여도의 조절효과를 중심으로

초록

This study was conducted to see how the ‘Cuteness’ factor used by public institutions to reach the public in a friendly manner actually affects public sector assessments. Specifically, Study 1 divided the typeface of the logo used by public organizations into cuteness and general types, and assessed whether each logo was evaluated in terms of the warmth or competence that’s been discussed in the Stereotype Contents Model. In Study 2, the effect of the cuteness elements of the logo of a public institution on the evaluation of the efficacy of a public institution was verified through interaction with the degree of individual involvement in a public institution as variable. According to the study, people evaluated the logo on the level of warmth if the typeface of the logo used in the public organization had a characteristic of cuteness, and in the case of the general writing system, the logo was evaluated on the level of competence. In addition, people with a higher level of involvement in public institutions rated the value of efficacy - convenience, professionalism, innovation, comfort and reliability - higher than the logo of a cuteness font. This study was meaningful in that it studied when the cuteness used by public institutions led to the evaluation of public institutions and provided direction for the future positioning of public institutions.

키워드