청년·장년 공무원이 인식하는 조직공정성과 조직시민행동의 관계에서 직무만족과 조직몰입의 직렬 이중 매개효과

초록

This study used a Structural Equation Model to analyze the serial dual mediation of job satisfaction and organizational commitment in the relationship between organizational justice and OCB in young and middle-aged public officials. Longitudinal analysis (2023-2024) confirmed distinct OCB mechanisms by generation. Middle-aged public officials showed stable pathways (all indirect effects significant), while young officials showed only the single mediation effect of job satisfaction. Basic local government groups demonstrated high attitudinal volatility, with dual mediation significance disappearing within one year. Job satisfaction was the key mediator across all groups. The results highlight that public officials’ organizational behavior differs by generation and administrative level and can fluctuate rapidly, necessitating customized management strategies.

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