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Journal of Cleaner Production
ISSN
P 0959-6526 E 1879-1786
출판사
Elsevier BV
국가
ENGLAND
발행 상태
활성
데이터베이스 수록 정보
CiteScore 2011-2025 (15년)
JCR 2004-2025 (22년)
SCIE 2010-2026 (17년)
Scopus 1993-2026 (34년)
SJR 1999-2020, 2022-2025 (26년)
전체 6건 중 1번부터 6번까지의 결과를 표시합니다.
2026
Article
Psychological strain in service robot encounters: dual pathways to customer value co-destruction
- Taeshik Gong ;
- Yu-Shan (Sandy) Huang
- 2026-06
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
2025
Article
The Dark Side of Fairness: How Perceived Fairness in Service Robot Implementation Leads to Employee Dysfunctional Behavior
- 2025-03
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
2023
Article
How customer incivility affects organization citizenship behavior: roles of depersonalization, resilience, and caring climate
- Lee, Kangcheol ;
- Gong, Taeshik
- 2023-10
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
2021
Article
Understanding self-service technology adoption by older consumers
- Park Jungkun ;
- Kim Dongyoup ;
- Hyun Hyowon
- 2021-03
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
2018
Article
Customer brand engagement behavior in online brand communities
- 2018-04
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD
2017
Article
Emotional intelligence in front-line/back-office employee relationships
- Kearney, Treasa ;
- Walsh, Gianfranco ;
- Barnett, Willy ;
- Gong, Taeshik ;
- Schwabe, Maria ;
- 외 1명
- 2017-04
- Journal of Services Marketing
- EMERALD GROUP PUBLISHING LTD