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자료 필터
자료유형
발행연도
2008 ~ 2027
2008 2027
키워드
언어
전체 72건 중 41번부터 50번까지의 결과를 표시합니다.
2021
2020
Conference
Promoting Creativity in Temporary Customer-Employee Workgroups? Understanding the Psychological Processes of Joint Collaboration on Ideation Performance
- 2020-12-04
Article
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
- Gong, Taeshik ;
- Wang, Chen-Ya ;
- Lee, Kangcheol
- 2020-11
- Journal of Retailing and Consumer Services
- ELSEVIER SCI LTD
Article
Customer response toward employees’ emotional labor in service industry settings
- Gong, Taeshik ;
- Park, Jung Kun ;
- Hyun, Hyowon
- 2020-01
- Journal of Retailing and Consumer Services
- ELSEVIER SCI LTD
2019
Article
Dysfunctional customer behavior: conceptualization and empirical validation
- Kang, Minjeong ;
- Gong, Taeshik
- 2019-12
- Service Business
- SPRINGER HEIDELBERG
Article
An Investigation of Nonbeneficiary Reactions to Discretionary Preferential Treatments
- Chan, Kimmy Wa ;
- Yim, Chi Kin (Bennett) ;
- Gong, Taeshik
- 2019-11
- Journal of Service Research
- SAGE PUBLICATIONS INC
Article
How does dysfunctional customer behavior affect employee turnover
- Gong, Taeshik ;
- Wang, Chen-Ya
- 2019-10
- Journal of Service Theory and Practice
- EMERALD GROUP PUBLISHING LTD
2018