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자료 필터
자료유형
발행연도
2008 ~ 2027
2008 2027
키워드
언어
전체 72건 중 31번부터 40번까지의 결과를 표시합니다.
2023
Article
Curvilinear relationship between customer engagement and responses to service failures
- Park, Yun-na ;
- Gong, Taeshik
- 2023-01
- Service Industries Journal
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
2022
Article
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
- Chan, Kimmy Wa ;
- Gong, Taeshik ;
- Sharma, Piyush ;
- Chu, Candace
- 2022-11
- Journal of Business Research
- ELSEVIER SCIENCE INC
Article
Dysfunctional customer behavior and commitment to service quality
- Lee, Kangcheol ;
- Gong, Taeshik
- 2022-09
- Marketing Intelligence and Planning
- EMERALD GROUP PUBLISHING LTD
Article
Effects of characteristics of in-store retail technology on customer citizenship behavior
- Gong, Taeshik ;
- Wang, Chen-Ya ;
- Lee, Kangcheol
- 2022-03
- Journal of Retailing and Consumer Services
- ELSEVIER SCI LTD
Article
Customer-Oriented Constructive Deviance as a Reaction to Organizational Injustice Toward Customers
- Gong, Taeshik ;
- Sun, Pengchang ;
- Kang, Min Jung
- 2022-02
- Cornell Hospitality Quarterly
- SAGE PUBLICATIONS INC
Article
The effects of a psychological contract breach on customer-directed deviance
- Gong, Taeshik ;
- Wang, Chen-Ya
- 2022-01
- Journal of Business Research
- ELSEVIER SCIENCE INC
2021
Article
고객불량행동이 직무소진과 서비스 성과에 미치는 영향 : 서비스품질 몰입의 조절된 매개효과
- 이강철 ;
- 공태식
- 2021-12
- Services Marketing Journal
- 서비스마케팅학회
Article
그린워싱이 그린 브랜드 충성도에 미치는 영향 : 그린 회의주의, 그린 속성 투명성, 그린 브랜드 이미지, 그린 브랜드 신뢰를 중심으로
- 레티김녹 ;
- 공태식
- 2021-12
- Services Marketing Journal
- 서비스마케팅학회
Article
The Effects of a Psychological Brand Contract Breach on Customers’ Dysfunctional Behavior toward a Brand
- Gong, Taeshik ;
- Wang, Chen-Ya
- 2021-06
- Journal of Service Theory and Practice
- EMERALD GROUP PUBLISHING LTD
Article
A review of customer citizenship behaviors in the service context
- Gong, Taeshik ;
- Yi, Youjae
- 2021-02
- Service Industries Journal
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD